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Privacy Policy

JRENNET, LLC TERMS OF SERVICE AND PRIVACY POLICY

Terms

By accessing the website at http://www.cheesegrotto.com, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

Use & Care

Permission is granted to temporarily download one copy of the materials (information or software) on JRennet, LLC's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • modify or copy the materials;

  • use the materials for any commercial purpose, or for any public display (commercial or non-commercial);

  • attempt to decompile or reverse engineer any software contained on JRennet, LLC's website;

  • remove any copyright or other proprietary notations from the materials; or

  • transfer the materials to another person or "mirror" the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by JRennet, LLC at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

Disclaimer

The materials on JRennet, LLC's website are provided on an 'as is' basis. JRennet, LLC makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, JRennet, LLC does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

Limitations

In no event shall JRennet, LLC or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on JRennet, LLC's website, even if JRennet, LLC or a JRennet, LLC authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Accuracy of materials

The materials appearing on JRennet, LLC's website could include technical, typographical, or photographic errors. JRennet, LLC does not warrant that any of the materials on its website are accurate, complete or current. JRennet, LLC may make changes to the materials contained on its website at any time without notice. However JRennet, LLC does not make any commitment to update the materials.

Links

JRennet, LLC has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by JRennet, LLC of the site. Use of any such linked website is at the user's own risk.

Modifications

JRennet, LLC may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of New York (NY) and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

Privacy Policy

Your privacy is important to us.

It is JRennet, LLC's policy to respect your privacy regarding any information we may collect while operating our website. Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose and otherwise make use of personal information. We have outlined our privacy policy below.

  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

  • We will collect and use personal information solely for fulfilling those purposes specified by us and for other ancillary purposes, unless we obtain the consent of the individual concerned or as required by law.

  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

  • We will protect personal information by using reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

  • We will make readily available to customers information about our policies and practices relating to the management of personal information.

  • We will only retain personal information for as long as necessary for the fulfilment of those purposes.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by JRennet, LLC at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

Google Analytics Advertising Features: Demographics and Interest Reporting

We have implemented Age, Gender, and Interest Category reporting on our site via Google Analytics Advertising Features. Our website utilizes first-party cookies (Google Analytics) and third-party cookies (Google advertising cookies) in order for us to better understand our web visitors. If you would like to opt-out of the Google Analytics Advertising Features please email us at info@cheesegrotto.com.

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Shipping Details

Hardware

If you have purchased cheese hardware from our Grotto collection, it usually takes us 1 to 3 business days to ship your order, unless otherwise listed on the respective product page.

Cheese Orders

As the cheeses are a fresh product, we want to ensure the quickest transit time as possible, so your order arrives in the best possible condition.  Express shipping costs range from $25 - $55 depending on the package size, delivery window, location and carrier. We ship Mondays only each week, and orders must be placed by Thursday the week prior to be included in Monday's shipments.  If you purchased a cheese subscription with a set shipping schedule (Meet the Makers or any Gift Subscription), please refer to the respective product page for the fixed shipping schedule.

Please note: cheese ships from our cheese warehouse and hardware ships from our hardware warehouse. If you are purchasing both hardware and cheese, there will be a shipping charge for the cheese portion of your order.

International Orders

We are sorry, but we aren't legally allowed to ship cheese across the US border!  We can, however, ship our hardware from our Grotto collection worldwide.  Please note that the shipping costs options you see at checkout do not include customs, duties, and taxes which will be billed to you upon reaching the border, and will be an additional expense.  Those costs vary from country to country, but we recommend calculating at an additional 20% charge. If you refuse the package due to these additional fees and the hardware is returned to us, we will be able to issue a refund minus the outbound and return shipping costs.