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REWARDS & REFERRALS

Share Your Cheesy Love

REWARDS REFFERALS
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5.0 Stars out of 127 reviews

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REWARDS

Why do we have a rewards program?

As a small business, our rewards program is fundamental to our success. We don't spend the big bucks advertising our products. We focus on high quality cheese products and excellent customer service. Over the years, our business has grown through word-of-mouth. Our rewards program is our way of thanking you for sharing the cheese love.

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How do Cheese Grotto rewards work?

How do I earn rewards?

How much is 1 Reward Point worth?

How are rewards redeemed?

Do rewards ever expire?

LEARN ABOUT REFERRALS

Get Your Referral Link

Share your unique referral link with fellow cheese lovers so they can receive 15% off their order. Once they purchase through your link, you'll automatically receive 15% off your next order, too!

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How do referrals work?

When you create an account with Cheese Grotto, you'll also have access to your own unique referral link in your account portal. When shared with a friend, the referral link automatically applies a 15% off discount at Checkout. Once your friend completes their purchase, you'll automatically receive 15% off your next order, too!

The best news of all is that this works for both one-time products and subscription products!

How do I send a referral?

You can share your referral link through social media channels and email by logging into your account. The referral link and sharing icons will be visible on your Account home page.

What will my friend receive?

Your friend will receive a 15% off discount that will automatically be applied in Checkout.

What reward will I receive?

Once your friend purchases an item through your referral link, you'll receive 15% off a future purchase!

Do I get my referral reward right away?

You can apply your 15% off discount to any future purchase and you will receive the discount right away after your friend uses theirs.

Please note: if you already purchased a Prepaid or Gift Subscription, we are not able to retroactively apply a discount to that initial order. However, if you choose to renew either of these subscriptions, you can definitely use the 15% off then!

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Shipping Details

Hardware

If you have purchased cheese hardware from our Grotto collection, it usually takes us 1 to 3 business days to ship your order, unless otherwise listed on the respective product page.

Cheese Orders

As the cheeses are a fresh product, we want to ensure the quickest transit time as possible, so your order arrives in the best possible condition.  Express shipping costs range from $25 - $55 depending on the package size, delivery window, location and carrier. We ship Mondays only each week, and orders must be placed by Thursday the week prior to be included in Monday's shipments.  If you purchased a cheese subscription with a set shipping schedule (Meet the Makers or any Gift Subscription), please refer to the respective product page for the fixed shipping schedule.

Please note: cheese ships from our cheese warehouse and hardware ships from our hardware warehouse. If you are purchasing both hardware and cheese, there will be a shipping charge for the cheese portion of your order.

International Orders

We are sorry, but we aren't legally allowed to ship cheese across the US border!  We can, however, ship our hardware from our Grotto collection worldwide.  Please note that the shipping costs options you see at checkout do not include customs, duties, and taxes which will be billed to you upon reaching the border, and will be an additional expense.  Those costs vary from country to country, but we recommend calculating at an additional 20% charge. If you refuse the package due to these additional fees and the hardware is returned to us, we will be able to issue a refund minus the outbound and return shipping costs.